Citizen Charter – Center for Cosmetics (and Household/Urban Hazardous Substances) Regulation and Research (CCHUHSRR)

Center for Cosmetics and Household/Urban Hazardous Substances Regulation and Research (CCHUHSRR)

CERTIFICATES	EXTERNAL SERVICES
Cosmetic and Toys and Childcare Articles (TCCA) Notification User Account and Password	Bureau of Custom (BOC) Clearance
Cosmetic Product Notification	Certificate of Free Sale CFS (CFS)
Toys and Childcare Articles Product Notification	Good Manufacturing Practice (GMP) Certificate
Certificate of Product Registration (CPR) for Household Urban Pesticides (HUP)	Sales and Promotion Permit
Off-Label Use / Public Health Emergency Exemption Permit for a Household Urban Pesticides (HUP)	Field Regulatory Operations Officer Inspection Agenda
	Food and Drug Action Center (FDAC) Issuance of Appointment Schedule and Document Tracking Number Filing of Complaint (Walk-in) Filing of Complaint (Online) Receiving of Application(s) and Other Documents of FDAC Assistance to Phone Callers Customer Satisfaction Survey (CSS) Form
	Feedback and Complaint Mechanism