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The Food and Drug Administration (FDA) is currently developing the FDA eServices Portal System – an online platform for a streamlined License to Operate (LTO) application of FDA-regulated establishments.

In this regard, the FDA is issuing this Advisory to inform all stakeholders that the application for eLTO for Retailers of Medical Devices within the National Capital Region (NCR) is now on its pilot implementation. The eServices Portal is accessible through this link, with the limited scope of the application for the time being, as follows:

FDA eServices Portal for LTO Application for Retailers of Medical Devices
Location of Establishment National Capital Region (Metro Manila)
LTO Establishment Application Retailers of Medical Devices including;

(1)   Retail stores for medical devices;

(2)   Clinics that sell products classified as medical devices except those that are covered by the DOH One Stop Shop Licensing System;

(3)   Sellers using online shopping website, social media platforms;

(4)   TV shopping companies that sell or offer to sell medical device directly to the general public;

(5)   Optical Shop; and

(6)   Drug outlets, such as drugstores and retail outlet for non-prescription drugs (RONPD) that also sell or offer to sell medical devices

For this pilot run, drug outlets, such as drugstores and RONPDs with multiple outlets/branches within the National Capital Region shall be allowed to apply for a maximum of ten (10) outlets/branches only.

Type of LTO Application Initial
Fees to be Paid Based on current issuance on Fees and Charges (Reference: DOH Administrative Order No. 50 s. 2001)

Initial: ₱2,000 valid for 2 years

Renewal: ₱3,000 valid for 3 years

Fee for Variation of LTO: ₱500

+ 1% Legal Research Fee

Validity of Initial LTO Two (2) years
Start of Pilot Implementation 03 November 2021
End of Pilot Implementation 31 January 2022

Radiation Facilities, Installer of water treatment systems providing repair and maintenance services to operators of water refilling stations and other users of water treatment systems, Distributor and Trader of Medical and Health Related Devices shall be governed by separate rules and regulations.

Please follow FDA Circular No. 2021-021 on the Guidelines on the Licensing of Retailers of Medical Devices in the Philippines, the copy of which is posted on the FDA website at

The nationwide implementation of the licensing of all the retailers of medical devices shall start on February 01, 2022.