For effective and efficient public service delivery, the CDRR hereby prescribes the following guidelines for making follow-ups:
- Status of applications may checked through the “Doctrack Staus” via FDA website https://ww2.fda.gov.ph/index.php/doctrack-status-know-the-status-of-your-application
- Follow-ups may be done by submitting Follow-up forms (attached as Annex A) via designated drop box assigned in the Food and Drug Action Center (FDAC). In view of this, the FDAC shall no longer receive follow-up letters from stakeholders.
- Follow-up forms may be submitted daily from Monday to Friday, 8:00am to 5:00pm.
- No Face-to-face interaction is allowed for follow-ups.
Submission of technical inquiry forms shall be covered in a separate issuance.
This shall take effect immediately are hereby replaced.