Citizen Charter – Common Services Laboratory

CERTIFICATES

EXTERNAL SERVICES

Export Certificate

• Food Export and Food Commodity Clearance

Laboratory and Radiologic Services

• Conduct of Routine Laboratory Analysis
• Performance Testing of Radiologic Equipment
• Conduct of Quality Audit of Radiotherapy Facility Transaction
• Calibration of Radiotherapy Dosimeter
• Accreditation of Private Testing Laboratory

Lot Release Certificate

• Vaccines and Biological Products

FDA Cashier

• Issuance of Official Receipts and Posting of Payment – OTC
• Posting of Payment – Other Payment Channels
• Issuance of Official Receipts – Other Payment Channels
• Issuance of Certification of Payment

Batch Notification

• Antibiotic Products

Food and Drug Action Center

• Filing of Complaint (Walk-In)
• Filing of Complaint (Online)
• Receiving of Applications
• Provision of Assistance and Information to Telephone Callers

Food Contact Materials

• Pre-Application (voluntary)
• Application (voluntary)
• Acacia Woodenwares (voluntary application)